Taxes included.
Details:
- This sweater is made from a selected high-quality knit fabric, featuring a high collar with reinforced edges and an overlock finish to prevent deformation. The wide-leg trousers have an elasticated waistband and drawstring, with reinforced stitching to ensure a comfortable fit and prevent pilling.
- 48% Viscose Fiber, 30% Polyester Fiber, 22% Nylon
Product Care:
- Hand wash gently in cold water, avoiding prolonged soaking; dry flat in a cool place, do not expose to direct sunlight or iron at high temperatures; fold when storing to prevent snagging on sharp objects.
Reference Size:
- Bust 52-52cm
- Due to manual measurement, there may be an error of 1-3 cm.
Shipping & Delivery Policy
Carrier
We use CTT for product delivery:
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24-hour doorstep pickup service
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Dispatch on the next business day
Shipping Coverage
Portugal
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Delivery available within mainland Portugal
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Island regions (Azores / Madeira) are not eligible for free shipping
Spain
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Delivery available within mainland Spain
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No shipping to island or exclave regions (Canary Islands / Balearic Islands / Ceuta / Melilla)
Delivery Time
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Portugal: 5–7 business days
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Spain: 7–15 business days
Delivery times are estimated and may be delayed due to weekends, public holidays, or other uncontrollable factors.
Shipping Fees & Taxes
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Shipping fees are calculated based on the real-time amount displayed at checkout.
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All prices include Portuguese VAT (IVA).
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Orders shipped to Spain are subject to additional customs duties.
Order Processing Time
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Standard orders are processed within 1–2 business days.
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During promotional periods, processing may take 3–5 business days.
Issues With Your Package
If your package is returned due to:
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Incomplete or incorrect address
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No one available to receive the parcel
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Unable to contact the recipient
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Packages were returned by the courier company for reasons such as delivery failure
- Other customer-related reasons
We can reschedule delivery, but a second shipping fee will be required.
If the issue is caused entirely by the carrier, please contact customer service immediately for assistance.
Address Responsibility
Please ensure your delivery address, postal code, and contact details are accurate before placing your order.
Any costs resulting from incorrect addresses—such as re-delivery fees or return charges—must be covered by the customer.
Order Modification & Cancellation Policy
Due to fast processing, once an order enters the processing stage, it cannot be modified or cancelled.
Please verify all information before submitting your order.
Package & Delivery Instructions
CTT may require a signature upon delivery.
If no one is available, the parcel may be left in a secure location or at a nearby pickup point.
Please refer to the final tracking updates for accurate delivery information.
Lost or Damaged Package Procedure
If your package is lost or damaged during transit, we will file an investigation with the carrier.
The investigation period usually takes 7–15 business days.
Once the investigation is completed, we will offer a replacement or refund.